Enables a new source of revenue for operators and enhances customer loyalty
June 10th 2014. Starhome Mach, the global leader in mobile inter-carrier network and clearing house services, has announced that it has implemented its Prepaid Data Roaming Enabler solution at a leading South African operator. For the first time, prepaid roamers can freely use data services – creating new revenue streams for operators and increasing customer satisfaction.
African operators offer post-paid subscribers attractive data roaming packages, yet many are not able to provide their prepaid subscribers with data roaming services due to technical limitations.
Prepaid Data Roaming Enabler gives operators an effective means to track and charge their prepaid roamers for data usage in real time, overcoming any technical issues.
Operators can now provide data services to this significant prepaid segment, which represents an estimated 95 per cent of all subscriptions in Africa.
Real-time charging per country and network is made possible by identifying the network to which each prepaid roamer is currently connected.
Prepaid Data Roaming Enabler provides the necessary information for billing, which was previously missing or incomplete, such as the IP address and network code.
“The Prepaid Data Roaming Enabler billing solution will immediately boost revenues by tapping into this under-served, yet lucrative, prepaid market,” Marom Ben-Menachem, general manager of Africa and Middle East at Starhome Mach commented.
“By serving this critical market need, we’re further assisting operators in increasing revenues, improving customer satisfaction and remaining competitive.”
The Prepaid Data Roaming Enabler is based on 3GPP standards, and its core technology is patent pending by Starhome Mach.
About Starhome Mach
Starhome Mach drives mobility forward, adding value through enabling technologies for global and cloud connectivity. The company sits within and between 300 operators in more than 130 countries. Starhome Mach removes boundaries, giving subscribers the freedom to roam across network technologies and geographies. For mobile network operators, our solutions provide one place to manage the wholesale and retail inter-carrier business while deriving more value from the underlying networks. We link operators and applications to create truly global mobile applications. The company’s three main offices are located in Switzerland, Luxembourg and India. It also has a worldwide network of support locations providing local support and professional services.