Please hurry up and launch the iOS & Android BBM clients
As GoMo News has pointed out several times in the past, it is very difficult to communicate directly with BlackBerry and its execs in particular. The company seriously upset the UK’s Sunday Times here, for example. Equally, BlackBerry seems equally frustrated with the media and Press in particular. Which is why it placed an ‘Open letter’ in multiple printed publications. The full text is here. The latter says, “And speaking of those dramatic headlines, it’s important that we set the record straight on a few things.” Well, we have a suggestion – try a dialogue. So GoMo News decided to publish this Open letter to BlackBerry’s Andrew Bocking.
Andrew Bocking is, of course, head of BBM at BlackBerry. Writing in InsideBlackBerry.com, he attempted to put the record straight on what had gone wrong.
Will the ill-fated launch of BBM clients for both iPhones (iOS) and Android devices, that is.
Tomorrow [October 19th 2013] will be a month since the launch of the BBM client for Android devices was aborted – after a rogue copy of it appeared in user forums.
Now the company admits in its Open letter that it is attempting to build a “Best in class mobile social network.”
It revealed that there is enormous interest in BBM. It admitted that tere are already around six million customers pre-registered to be notified of BBM’s roll out.
Consumers register their interest by visiting the BBM.com web site and providing their email addresses.
However, it is patently clear that BlackBerry will roll out the Android version and the iPhone version at separate times. And in separate geographies at different times.
So why isn’t BlackBerry asking those visiting the BBM.com site which version they are interested in and which territory they are located in?
GoMo News has tried to go through the normal channels and ask Andrew Bocking for an update but we didn’t even get an acknowledgement, let alone a refusal to comment.
So we are copying BlackBerry’s tactics. Here an Open letter … Please hurry up and launch the iOS & Android BBM clients.
And at least offer an explanation or some kind of timescale.