Book flights using text

Rating:Flyboys and Indians

By Tony Alton

It looks like Indian’s budget airline Air Deccan is letting people book flights using text messages, linked to a pre-paid account which then sends an e-ticket ID to the phone and a user email account.  Now, In my experience, going on a plane is one of those things that seems to make even the most Zen Buddist amongst us turn into a vein-throbbing mental.  Armed with a heavy suitcase people beg, plead and threaten the make-up caked check in girl to upgrade them/let them sit in the aisle/not sit next to the 8ft basketball player with a screaming kid. 

People want the airlines to get it right and get them home as painlessly as possible.  I think this service will struggle until people start having faith in mobile as a delivery mechanism for vital information, which let’s face it they don’t at the moment. Only the other day a text from my girlfriend asking me to go shopping with her was mislaid and i had to go home and watch the footy.

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