Category Archives:
Mobile Operators

savings for users have soared  - markin Roaming specialist hits its 2014 targets 62 days early

Top Connect’s TravelSim service now has 5m+ users

Claiming to be the only pre-paid service to offer quality communications at unbeatable rates, Top Connect has announced that its TravelSim roaming service has hit its 2014 targets two months early. It can now boast a customerbase of  five million who collectively have saved over $280 million in roaming charges. This compares with a userbase of 3.6 million at Q1 2014 which generated collective savings of just over $200 million in 2013. The company puts its success down partly to attending key industry events in order to recruit quality distributors. Continue reading

M2M & mobile money achieve substantial revenue uplift - holden Operators to suffer $14 bn in lost revenues in 2014, as OTTs take market share, Juniper Research finds

But new report identifies $66 bn in new operator revenue opportunities

Press release

A new report from Juniper Research has claimed that voice and messaging traffic lost to OTT (Over The Top) players such as WhatsApp, Facebook and Skype will cost mobile network operators [MNOs] $14 billion in revenues globally this year [2014], up by 26 per cent on 2013. The report – Mobile Operator Business Models: Challenges, Opportunities & Strategies 2014-2019, found that in a number of markets, including Italy, Spain and the UK, operator mobile voice revenues had fallen to less than 60 per cent of their value five years’ ago. Continue reading

new breed of MVNO services - white Mobilise Consulting moves into MVNO big time

MVNO operation in Ireland for Dixons Carphone is 1st major job

A specialist comms consultancy, Mobilise Consulting has made its first move in the competitive arena of supplying services to of mobile virtual network operator (MVNO) services. It couldn’t have made a better start in the UK as the UK’s leading mobile retailer, Dixons Carphone, has become the first customer. Mobilise Consulting says it won the contact in the face of fierce competition from some of the biggest consulting firms in the global industry. The one-year contract is to help launch Dixon Carphone’s mobile virtual network operation (MVNO) in Ireland in Q3 2015. Continue reading

commuters won't tolerate dead zones - carter Mobile black-spots on rails – GWS survey results

Commuters forced to look out of the window as up to 1 in 3 mobile internet tasks attempted on trains fail

  • Three [3UK] crowned best network for commuters who like to talk Vodafone for commuters on 3G, and EE for commuters on 4G
  • 1 in 3 mobile internet tasks and 1 in 7 voice calls attempted on commuter train routes failed during testing
  • But EE, O2, and Vodafone all heavily relying on their older 2G networks to cover commuters – following most rigorous train connectivity study ever conducted
  • St. Pancras wins mobile connectivity wooden spoon

Continue reading

jimmy_wales Wiki man goes global with non-GSM network

So your handset won’t roam onto TPO when visiting the USA

“Everything I have done is global, so we should be thinking global from Day One,” Jimmy Wales told the Sunday Telegraph. The man who is credited with starting Wikipedia was talking about his involvement with The People’s Operator (TPO)- a UK MVNO [Mobile Virtual Network Operator] which has a USP of giving 10 per cent of its revenues to charity. He’s decided to help the fledgling company break into the crucial USA market. However, he’s decided to do so through US operator – Sprint. GoMo News chuckled when we learnt this because Sprint uses cdmaOne technology so Brits travelling abroad won’t be able to roam onto the US equivalent of TPO. The vats majority of the world’s cellular networks use GSM technology. If Mr Wales had just looked on Wikipedia he’d have found GSM has at least a 90 per cent share of the cellular market. Let’s hope Mr Wales has more luck in picking charities to support TPO USA than the UK version did. Continue reading

dear mr richards we'd like to complain in the strongest terms UK quartet publish Open Letter to UK comms watchdog

Open letter to Ed Richards, CEO with Ofcom

From Three UK; TalkTalk Group; Federation of Communications Services (FCS) and LetsSaveMoney.com

29th September 2014

Sir,

As representatives of some of the UK’s leading challenger telecoms operators; an industry body; and a consumer champion, we believe switching reform is essential and long overdue. That’s why we welcome Ofcom’s renewed focus on switching and the move towards a consistent Gaining Provider Led process that puts the interests of consumers first. As the call for inputs on the switching roadmap closes, we wanted to emphasise the importance of delivering lasting reform for the whole sector. Continue reading

Neil_kitcher Guest Post: IP transit just another data-day activity for MNOs

by Neil Kitcher, CMO with RTX

Although international voice traffic continues to grow, wholesale margins are declining fast in an intensely competitive sector. Just look at Colt back in May [2014], announcing it was to withdraw 85 per cent of its carrier voice contracts. Maximising revenues from core telecoms services – voice, SMS and data – is a priority. Wholesale carriers and major telcos have been utilising wholesale exchanges for voice and data for years, opening up traffic routes to new geographies and enabling them to sell unused capacity. It is no surprise that they are now identifying ways to take advantage of one of their most prized commodities, data, through the exchange of capacity in their fibre networks. Continue reading

make early contact - hance 360 Phones 4u stores still up for grabs

Some prime UK High St locations still available to independents

The company in charge of the administration of former UK’s second largest mobile phone retailer, Phones 4u – PwC [PricewaterhouseCoopers] says that some 360 stores are still available. Given that certain of these stores are in prime locations – such as Brighton, these could well be snapped up by independent mobile phone retailers. After all, many consumers will still visit the High Street store’s location expecting to acquire a mobile phone. So it seems a good idea for such businesses to contact the [real] estate agents appointed by PwC – Prime Retail Property Consultants. Plus of course, there are between 1,679 and 2,400 experienced mobile phone staff now on the market. Continue reading

caudwell - completely shocked Phones 4U High Street presence is carved up

EE and Vodafone move in on prized UK retail outlets

It was almost inevitable. When the UK’s second largest mobile phone retailing chain, Phones 4u, went into administration on September 15th [2014], it was obvious who would step in. And two of the UK’s main mobile network operators [MNOs] – EE and Vodafone have done just that. Vodafone agreed to purchase of 140 Phones 4u stores ( saving 887 jobs) last Friday [September 19th 2014]. And today EE – which trigger the administration by refusing to renew its contact with Phones 4U, has agreed to purchase 58 stores, safeguarding 359 jobs. This outcome follows the fact that Phones 4u’s arch rival, Dixons Carphone, had announced that it was purchasing 160 outlets and agreeing to take on 800 staff from existing stores operating inside the former Dixons stores. Continue reading

unwanted guest Complex series of events lead to Phones4U demise

UK High Street retailers suddenly shuts down operations

The landscape for the cellular industry in the UK has shifted suddenly thanks to the largely unanticipated demise of the country’s second largest mobile handset retailer – Phones 4u. The trigger has been the fact that the company lost its last two Brit MNO [Mobile Network Operators] as partners for handset contract sales. They were Vodafone followed by EE (which operates the Orange and T-Mobile brands in the UK). Right up until now, Phones 4u displayed all the signs of being a successful business. It was profitable with a turnover of more than £1 billion plus underlying earnings were £105 million last year [2013]. What’s gone wrong? GoMo News suspects that games of double-buff went badly wrong for the company which employs around 5,596 people. Continue reading

Vodafone’s iPhone 6 and 6 Plus tariffs announced

Prices start at free for hardware – rising to £63.50 per month on 4G

All four UK MNOs will be offering the new Apple handsets but as a guide for readers, we’re publishing Vodafone typical contract tariffs. Vodafone has already [September 12th 2014] started taking pre-orders for the two latest Apple smartphones – the iPhone 6 and iPhone 6 Plus through its website and in stores – with Vodafone having heavily extended its own retail outlet inventory. Orders will be sent on a first come, first served basis. The iPhone 6 will be available for free on 4G Red XL and Red XXL plans on a 24 month contract. However, those tariffs offer 10GB and 20GB data and are priced at £53.50 and £58.50 respectively. Continue reading

hi - dharia Ovum expects little EC opposition to Facebook/WhatsApp tie up

SMS cannibalisation and pending WhatsApp VoIP are the issues

At the request of Facebook itself, The European Commission (EC) has begun its investigation into Facebook’s acquisition of WhatsApp. Facebook itself wants to ensure an uninterrupted functioning of the service post the acquisition throughout Europe. The EC has requested feedback on the deal from key regulators, mobile operators and OTT players. By approaching the EC directly, Facebook hopes to address any concerns at a macro level rather across multiple markets within Europe. “Ovum does not expect the deal to face much trouble due to this investigation but expects further guidelines around personal data protection for WhatsApp users,” observed Neha Dharia, a senior analyst for consumer services with telecoms specialist analyst, Ovum. Instead, SMS cannibalisation and the pending WhatsApp VoIP offering are the main issues. Continue reading

commuters won't tolerate dead zones - carter GWS adds app to its network test solutions

If-you-can’t-beat-em-join-em approach to network testing

Even the most established players in the cellular industry can come under pressure from the power of the mobile app, it seems. So taking the if-you-can’t-beat-em-join-em approach, Global Wireless Solutions (GWS) is now offering its mobile diagnostic app for Android in the UK. Now GWS has a history of providing cellular network testing and diagnostics as long as your arm. And being US based, the company has an advantage because it had to produce solutions for iDen, TDMA and cdmaOne – not just GSM. Which helps when mobile network operators [MNOs] are making big leaps in technology from 2G and 3G over to 4G/LTE. GoMo News had a cosy chat with GWS’s Dr Paul Carter about the app. Continue reading

Chinese office to be powerhouse - poulsen Chinese MVNOs big lure for mobile connectivity firm

Tweaker eyes up 25+ MVNOs coming onto Chinese market

As regular GoMo News will already know, the tide is turning against the established mobile phone makers – such as Samsung and Apple, towards local handset manufacturers in emerging markets. So focusing on China makes a great deal of sense for numerous reasons. Brands like BlackBerry and Apple already have their products made in China under contract, for example. Plus there is a new phenomenon just emerging in the Chinese market – the rise of the MVNO [Mobile Virtual Network Operator]. Which is why handset connectivity software specialist, Tweakker has just announced a new focus on the region. Continue reading

Vodafone continues its fourplay quest

Now it’s the turn of the Greeks with Hellas Online

As a sign that the UK’s leading MNO [Mobile Network Operator] still feels that the future lies in offering its customers a complete bundle, Vodafone has announced that its Greek subsidiary has agreed to acquire a 72.7 per cent stake in Hellas Online (HOL). It reckons that HOL – a leading provider of broadband and fixed-line telephony in Greece, has around 0.5 million customers. That represents a market share of approximately 11 per cent based on its own research. For that stake Vodafone is willing to pay the Intracom Group and World Equities Investments Holdings a total cash consideration of €72.7 million. This will help provide Vodafone Greece with the ability to offer the infamous four play to its customers. Continue reading