Category Archives:
Mobile Operators

unwanted guest Complex series of events lead to Phones4U demise

UK High Street retailers suddenly shuts down operations

The landscape for the cellular industry in the UK has shifted suddenly thanks to the largely unanticipated demise of the country’s second largest mobile handset retailer – Phones 4u. The trigger has been the fact that the company lost its last two Brit MNO [Mobile Network Operators] as partners for handset contract sales. They were Vodafone followed by EE (which operates the Orange and T-Mobile brands in the UK). Right up until now, Phones 4u displayed all the signs of being a successful business. It was profitable with a turnover of more than £1 billion plus underlying earnings were £105 million last year [2013]. What’s gone wrong? GoMo News suspects that games of double-buff went badly wrong for the company which employs around 5,596 people. Continue reading

Vodafone’s iPhone 6 and 6 Plus tariffs announced

Prices start at free for hardware – rising to £63.50 per month on 4G

All four UK MNOs will be offering the new Apple handsets but as a guide for readers, we’re publishing Vodafone typical contract tariffs. Vodafone has already [September 12th 2014] started taking pre-orders for the two latest Apple smartphones – the iPhone 6 and iPhone 6 Plus through its website and in stores – with Vodafone having heavily extended its own retail outlet inventory. Orders will be sent on a first come, first served basis. The iPhone 6 will be available for free on 4G Red XL and Red XXL plans on a 24 month contract. However, those tariffs offer 10GB and 20GB data and are priced at £53.50 and £58.50 respectively. Continue reading

hi - dharia Ovum expects little EC opposition to Facebook/WhatsApp tie up

SMS cannibalisation and pending WhatsApp VoIP are the issues

At the request of Facebook itself, The European Commission (EC) has begun its investigation into Facebook’s acquisition of WhatsApp. Facebook itself wants to ensure an uninterrupted functioning of the service post the acquisition throughout Europe. The EC has requested feedback on the deal from key regulators, mobile operators and OTT players. By approaching the EC directly, Facebook hopes to address any concerns at a macro level rather across multiple markets within Europe. “Ovum does not expect the deal to face much trouble due to this investigation but expects further guidelines around personal data protection for WhatsApp users,” observed Neha Dharia, a senior analyst for consumer services with telecoms specialist analyst, Ovum. Instead, SMS cannibalisation and the pending WhatsApp VoIP offering are the main issues. Continue reading

far superior to crowd-sourcing apps - carter GWS adds app to its network test solutions

If-you-can’t-beat-em-join-em approach to network testing

Even the most established players in the cellular industry can come under pressure from the power of the mobile app, it seems. So taking the if-you-can’t-beat-em-join-em approach, Global Wireless Solutions (GWS) is now offering its mobile diagnostic app for Android in the UK. Now GWS has a history of providing cellular network testing and diagnostics as long as your arm. And being US based, the company has an advantage because it had to produce solutions for iDen, TDMA and cdmaOne – not just GSM. Which helps when mobile network operators [MNOs] are making big leaps in technology from 2G and 3G over to 4G/LTE. GoMo News had a cosy chat with GWS’s Dr Paul Carter about the app. Continue reading

Chinese office to be powerhouse - poulsen Chinese MVNOs big lure for mobile connectivity firm

Tweaker eyes up 25+ MVNOs coming onto Chinese market

As regular GoMo News will already know, the tide is turning against the established mobile phone makers – such as Samsung and Apple, towards local handset manufacturers in emerging markets. So focusing on China makes a great deal of sense for numerous reasons. Brands like BlackBerry and Apple already have their products made in China under contract, for example. Plus there is a new phenomenon just emerging in the Chinese market – the rise of the MVNO [Mobile Virtual Network Operator]. Which is why handset connectivity software specialist, Tweakker has just announced a new focus on the region. Continue reading

Vodafone continues its fourplay quest

Now it’s the turn of the Greeks with Hellas Online

As a sign that the UK’s leading MNO [Mobile Network Operator] still feels that the future lies in offering its customers a complete bundle, Vodafone has announced that its Greek subsidiary has agreed to acquire a 72.7 per cent stake in Hellas Online (HOL). It reckons that HOL – a leading provider of broadband and fixed-line telephony in Greece, has around 0.5 million customers. That represents a market share of approximately 11 per cent based on its own research. For that stake Vodafone is willing to pay the Intracom Group and World Equities Investments Holdings a total cash consideration of €72.7 million. This will help provide Vodafone Greece with the ability to offer the infamous four play to its customers. Continue reading

data up the spout - kerr Danger of bill shock from EE’s new 4G roaming

uSwitch’s Rob Kerr – what’s more important cheaper or faster?

Whilst it is undoubtedly good news that those Brits on EE’s network in the UK can now roaming using 4G in 14 extra countries, one prominent industry analyst warns there is still a danger of bill shock. EE has added 13 new countries to the list of territories where 4G will be available today [August 21st 2014]. South Korea will be launched on August 22nd [2014]. Prior to this, customers could 4G roam in France and Spain, where roaming agreements were launched back in March [2014] . EE announced inbound 4G roaming for travellers from the USA visiting the UK way back in December 2013. The company says these deals are the latest in a series of outbound roaming agreements that will allow EE customers to enjoy 4G speeds in 16 of the world’s most popular travel destinations. Continue reading

- swantee Home and Away: EE customers get 4G speeds in 14 more countries this Bank Holiday

EE customers can now benefit from 4G speeds when travelling to Canada, Germany, Italy, Luxembourg, Moldova, Netherlands, Norway, Poland, Portugal, UAE, Russia, Saudi Arabia and Switzerland

Brings total number of countries covered by roaming agreements to 16, following the launch in France and Spain in March

EE to extend 4G coverage across all major travel destinations during 2014

Press release

August 21st 2014. EE, the UK’s most advanced digital communications company, has announced that it has extended access to superfast 4G for customers travelling to 16 countries. The deals are the latest in a series of outbound roaming agreements that will allow EE customers to enjoy 4G speeds in the world’s most popular travel destinations. Continue reading

Towards5G Towards 5G: LTE Plus – IoT Global Summit ’14

[ November 12, 2014 8:00 am to November 13, 2014 8:00 pm. ] Organisers: Magenta Global
Venue: Taipei Garden Hotel
Location: Taipei, Taiwan
Web: www.magenta-global.com.sg/5G-LTE-Plus-Internet-of-Everything-2014-Asia-Taiwan-Summit/

Register: here

This Summit is a timely and première thought leadership event – a must attend for all operators and mobile communities. Continue reading

won't earn EE any points - kerr uSwitch’s Kerr attacks EE’s priority queuing

Creating a two-tier system isn’t going to earn EE any Brownie points

It appears that UK MNO [Mobile Network Operator], EE,has quietly introduced a two-tier system for those calling to ask for advice from its call centre agents. In the UK, EE currently runs the branded networks of T-Mobile and Orange, as well as using the EE name for its own 4G operations. According to reports, the service has been available for a week to contract customers on SIM-only plans. Callers can apparently go to the front of the queue for a one-off fee of 50 pence. Rob Kerr, a leading mobile expert who now works for uSwitch.com, has branded the move as “adding insult to injury.” Continue reading

tpppexpo14 Prepaid Expo ’14 Las Vegas

[ August 18, 2014 9:00 am to August 20, 2014 6:00 pm. ] Organisers: The Prepaid Press
Venue: Planet Hollywood
Location: Las Vegas, USA
Web: www.prepaidpressexpo.com/
Hashtag: #tppEXPO!

Register: here

The Prepaid Press Expo offers the industry’s most informative conference program for prepaid services. The Financial Mobility Summit is now part of The Prepaid Press Expo Conference program, giving attendees a better understanding of the unique intersection of prepaid mobile finance, payments, prepaid wireless and top-up. Continue reading

frictionless payment experience - anderson Bango and Deutsche Telekom hook up for operator billing

Bango claims direct operator billing leadership

A new partnership to widen access to Direct Operator Billing (DOB) for app store purchases has just been announced by Deutsche Telekom in conjunction with Bango.The partnership enables Deutsche Telekom to accelerate DOB deployment. The pair claim this will bring bringing frictionless ‘one click’ payment to DT’s subscribers for apps, music, games and other digital content. Continue reading

Action demanded on stolen contract phone bills

UK Charity, Citizens Advice, asks for promised ‘cap’ to materialise

The UK government has been urged to take action to ‘cap’ the high bills incurred by subscribers whose contract phones have been stolen. UK Charity, Citizens Advice, says that proposals to prevent subscribers from being asked to pay as much as £17,000 ($29,000) were supposed to have been introduced in Q2 2014. However, Brits are still receiving bills they simply cannot afford to pay. Back in December 2013, the UK’s Department for Culture, Media and Sport announced that four MNOs [Mobile Network Operators] – Three (3UK), EE, Vodafone and Virgin Media but not Spain’s O2, had agreed to cap bills. UK banks, for example, cap frauds @ £50. The situation highlights the pressing need for MNOs to introduce real-time fraud detection systems. Especially for roamers. Continue reading

Vodafone UK launches national programme focused on rural notspots

Vodafone UK is giving 100 rural communities across the UK the opportunity to have mobile access
Up to one million people could have mobile coverage in their community using Sure Signal technology
Programme will build on the success of Vodafone’s ‘community-led’ Rural Open Sure Signal trial which gave access to 12 communities across the UK
Vodafone UK spending more than £1 billion on its network and services this year

Press release

July 22nd 2014. Vodafone UK has launched a national programme giving up to 100 rural communities across the UK the opportunity to apply for mobile access. Vodafone is calling for communities to work together, in partnership with their local MP, to apply for the installation of Vodafone’s innovative Open Sure Signal technology in their villages and hamlets and bring Vodafone 3G mobile coverage to their area. In addition to Vodafone’s domestic Sure Signal device, up to one million people could have mobile signal in their community.1 Continue reading

Carphone considering becoming MVNO on 3UK

Not sure how this will affect Talk Mobile

According to reports, the UK’s leading mobile retailer, the Carphone Warehouse is in advanced negotiations with mobile network operator [MNO] Three (3UK). The intention is to create a Mobile Virtual Network Operator [MVNO] to rival the likes of Virgin Mobile or Tesco Mobile. The rumour has it that Carphone Warehouse could even launch the MVNO in time for Xmas. GoMo News isn’t quite sure where this leaves Talk Mobile (not to be confused with TalkTalk Mobile) which operates over Vodafone’s mobile network. Continue reading