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Mobile Stats

at7t sponsored data Sponspored data plans are a good thing survey discovers

Antidote to bill shock for starters says Citrix

Best known for its IT specialism, Citrix has just shared some of the findings from a survey of US smartphone users conducted on their behalf by Wakefield Research . Now the survey covers mobile device etiquette and the mobile user experience. But in particular it covers ‘sponsored data plans’. Strangely, Citrix didn’t really bother to explain what the ‘sponsored’ bit means. However, we suspect the firm helped US mobile network operator – AT&T, with offering its own ‘Sponsored Data’ service. (See here). Anyway, the survey finds that consumers are dead scared of over-spending on their data plans (bill shock). Surprise, surprise. It also found that they’d be receptive to sponsored data plans. Ditto. Continue reading

jasper's CRO cindy patterson says Telefónica’s pan-European deal for connected cars with Telsa

Apparently it’s all to do with the power of the M2M World Alliance

It’s nice to see some-one still using the good old terminology M2M (machine-to-machine communications) when discussing the ‘connected car’ rather than the woolly ‘Internet of Things [IoT]. Well, Spain’s Telefónica has announced an agreement with Tesla (which claims to be the world’s leading electric vehicle manufacturer) to provide M2M connectivity for its Tesla Model S in Europe. Telefonica is able to supply the service through its M2M World Alliance partners across Europe. The list include Telefonica’s O2 network in the UK; in Spain through Movistar, and on KPN in the Netherlands. Significantly the M2M services are described as being”powered by Jasper.” Continue reading

Telefónica to provide M2M connectivity for Tesla electric vehicles across major European markets

The solution will power Tesla’s Model S telematics and infotainment services
Connectivity provided by Telefónica and its M2M World Alliance partners

Press release

April 2nd 2014. Telefónica has announced an agreement with Tesla, the world’s leading electric vehicle (EV) manufacturer, to provide its Machine-To-Machine (M2M) connectivity for the Tesla Model S in Europe. Telefonica and its M2M World Alliance partners will provide connectivity for Model S across multiple countries in Europe, including in Germany and the United Kingdom on Telefonica’s O2 network, in Spain on Movistar, and in the Netherlands on KPN. Continue reading

- joseph Vodafone’s brings disruptive mobile money to Europe

Leading MNO launches M-Pesa into Romania

Leading global MNO [Mobile Network Operator], Vodafone, has brought M-Pesa – its disruptive mobile money transfer and payment service into Europe for the first time. The addition of Romania continues the expansion of M-Pesa, following the launches in Egypt, India, Lesotho and Mozambique in the last 12 year. M-Pesa is the classic model for supporting micro-payments in geographies where the majority of the population are unbanked. Approximately seven million Romanians transact mainly in cash. M-Pesa could provide Vodafone with a useful revenue stream as voice traffic declines generally. Continue reading

- ash Brits stare at 2 screens for 2 hours a day

Interesting stats from Millward Brown AdReaction study

Despite having the highest smartphone penetration of any other country surveyed, UK multiscreen users still favour the TV according to a newly released study. Millward Brown AdReaction 2014 found that Brits spend more time daily than any other country watching television – an average of two and a half hours a day or 36 per cent of their screen time. That’s in contrast to other countries where smartphones are used more often than the television, laptop or tablet. Millward Brown claims AdReaction 2014 is the first global study to reveal the use, behaviour and receptivity to advertising of multiscreen users in 30 countries around the world, including the UK. Continue reading

Adreaction UK lags in smartphone domination whilst TV reigns as primary screen

Millward Brown AdReaction 2014 study outlines multiscreen journey & potential for advertising

Press release

March 17th 2014. In contrast to other countries where smartphones are used more often than the television, laptop or tablet, UK multiscreen users still favour the television, despite having the highest smartphone penetration of any other country surveyed. They spend more time daily than any other country watching TV – an average of two and a half hours a day or 36 per cent of their screen time – according to the AdReaction 2014 study, conducted by Millward Brown, the global brand, media and communications research agency. It’s the first study in the world to reveal the use, behaviour and receptivity to advertising of multiscreen users in 30 countries globally, including the UK. Continue reading

SNS releases public safety LTE & mobile broadband report

USA’s FirstNet can save up to 40% in TCO over 10 years

Signals and Systems Telecom has issued a significant new report – ‘The Public Safety LTE & Mobile Broadband Market: 2014 – 2020′.
It claims that public safety organizations worldwide recognise LTE as the de-facto standard for mission critical mobile broadband communications. With spectrum already allocated, public safety agencies in the Middle East, Asia Pacific and the USA have already begun to operate private LTE networks. Driven by public safety demands, LTE products can now also operate in spectrum bands previously unthinkable, such as the 400 MHz band, which is widely available to public safety agencies worldwide – the report says. Continue reading

more needs to be done -gurrola New research identifies increasing trust tension among European consumers in how organisations use their personal data

New study by Orange – Future of Digital Trust – shows lack of trust is undermining opportunities for more personalised and useful services

78% of consumers think it is hard to trust companies when it comes to use of their data, and 70% think there are few or no trusted ways to find out about personal data use

Better transparency, consumer control, and education required in order to address imbalance

Press release

Orange has released the findings of new research into consumer concerns about how companies use their personal data – research which clearly demonstrates that all businesses need to work together to rebuild consumer trust. Continue reading

Juniper_roaming14 Silent roamers need combating says Juniper Research

Yet mobile roaming revenues will rise to $90 billion by 2018

Despite EU regulations, operator revenues generated from mobile roaming will reach almost $90 billion by 2018, according to a new report just released by Juniper Research. That figure compares to the $57 billion which Juniper expects to be generated in 2014 and roaming will represent over 8 per cent of the global operator billed revenues by 2018. These revenues will largely be driven by increasing data usage – surprisingly from a reduction in roaming charges. In 2013, data roaming represented an estimated 36 per cent of the global mobile roaming revenues. Continue reading

connect with sk:n when convenient - sharma Talk to Me: Consumers expect brands to offer click-to-call

Press release

February 25th2014. New research from Google has revealed that 94 per cent of UK smartphone users have, at some point, needed to call a business directly when searching for information on a smartphone. Of the 1,500 respondents surveyed, just under one third (32 per cent) regularly need to call a business when searching for services or products on their smartphone. The research, which was commissioned to understand the use of the click-to-call option in mobile search, found that almost half of those surveyed (42 per cent) had used this function, with the need to talk to a real person stated as the main motivation. Continue reading

- hill Cellular only 32% of data consumed on smartphones says Mobidia

However, 4G users are buying larger data plans

4G subscribers consumed dramatically larger amounts of data than 3G subscribers for the 100 plus MNOs [Mobile Network Operators] who have already installed LTE. However, Wi-fi continues to be a primary means of connectivity for smartphone subscribers, both 3G and 4G. Only 32% of data consumed on smartphones is via cellular. These are some of the crucial findings revealed in a White Paper entitled ‘Understanding Today’s Smartphone Users‘, created by Mobidia Technology, a leading provider of mobile usage data, in collaboration with Informa, a leading London-based analyst firm. The research indicates a positive impact for LTE ready MNOs. Despite the growing Wi-fi usage, 4G subscribers are buying larger plans. Continue reading

Mobidia_LTE New global research on LTE usage from Mobidia

Demonstrates 4G’s positive impact on MNOs’ business usage

Data from Mobidia’s mega-panel shows increased cellular usage and migration to larger volume data plans by LTE subscribers in leading LTE markets

Press release

Mobidia Technology, a leading provider of mobile usage data, in collaboration with Informa, a leading London-based analyst firm, today released new research, and the latest update, to their popular White Paper series, ‘Understanding Today’s Smartphone Users‘. The White Paper offers new insights into LTE usage from an extended analysis of the leading LTE markets of the USA, Brazil, Canada, Germany, Korea, Japan, Russia, Saudi Arabia, South Africa and the UK. Continue reading

2 strong social messaging players on the same team - zoller Industry reactions to the Facebook/WhatsApp deal

GoMo decides to publish the whole lot

The acquisition of WhatsApp by Facebook has had such an impact on the mobile & cellular industry, everybody wamted to comment. It seemed unfair to just pick a few people so below is the full content of comments from Eden Zoller, principal analyst, consumer telecoms with Ovum, Stephen Sale, from Analysys Mason, Vanessa Barnett, technology & media partner with law firm Charles Russell, StJohn Deakins, founder with citizenme, Pamela Clark-Dickson, senior analyst for messaging with Informa Telecoms & Media, and Victor Basta, managing director of Magister Advisors, Thorsten Trapp CTO with Tyntec. Continue reading

- cantor Global survey shows poor customer care is a prime cause of churn for more than half of mobile subscribers

Survey also reveals nearly a quarter of global mobile subscribers rate their operator ‘5 out of 10′ or less for customer care

Press release

February 19th 2014. A new survey conducted by Ovum on behalf of Tektronix Communications, reveals that a third of all consumers cite poor quality customer care as the most important reason for changing their mobile service provider, with over half stating it as one of the key reasons for switching. Offering his view on the survey results, Lyn Cantor, president of Tektronix Communications commented, “Despite significant investment in human resource and infrastructure improvements in recent times, customer care continues to be a challenge for Operators, impacting key KPI’s such as customer satisfaction and NPS scores, and presenting an ever increasing risk of churn.” Continue reading

mobile_pay_juniper Annual purchases via mobile will be 50bn + transactions says Juniper

Direct Operator Billing (DOB) will boost frequency & value

The annual number of purchases made on mobile handsets and tablets is expected to reach 53 billion by 2016, according to a new report from Juniper Research. That’s almost double the 27 billion made last year. Significantly, the majority of these purchases (around 80 per cent) would be accounted for by digital content and mobile ticketing solutions. Transaction volumes would receive a significant uplift as an increasing number of OTT [Over The Top] storefronts introduced direct carrier billing solutions to supplement credit/debit card payment facilities. Continue reading