GOFRESH Touts New Community Platform
Rating: Oh Dear
The latest GOFRESH press release encourages users to test its new community service at http://mobile.itsmy.com
I expected a meaty new WAP portal and community mobile experience that would drown any criticism of social networking, usability…etc. on the mobile device.
It didn’t happen. GOFRESH’s trial—failed.
The initial experience was fine – typed in the URL into my Nokia 6680 on 02 and then bookmarked it. Read about a guy from India Mihay who wanted to sell me his own home made wallpaper and a couple of others. Decided I would rate a blog and that is when things started going down hill.
I had to register. So I typed in my username: b1 and my password 1b.
It failed the message appeared that the username had to be at least 5 characters.
Then I typed in BenaR for the username and ****** for the password – it failed.
But this time there was NO apology or reason for the failure.
Not one to give up – I tried again. This time user name benab and password funky. But alas something was wrong again. But I have no idea what.
The accessibility of content and new services is key to the success of mobile. So why demand a user name of 5 characters… or up to 25 key click strokes?
GOFRESH?? GO(RE)FRESH more like!
Press release: http://www.gofresh.de/business/index.php?press_release=34&navi_id=5
GOMO challenge: anyone with a better user experience please let us know!
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2 Responses to “GOFRESH Touts New Community Platform”
Vince from Gofresh.
Did u use the service: mobile.itsmy.com?
-> If so we have a look on your 6680 problem!
There is no Address in your report
Meanwhile: http://emulator.mtld.mobi/emulator.php?emulator=&webaddress=itsmy.com&emulator=nokiaN70&Submit=Submit test the mobile future here!!
Comment made on November 7th, 2006 at 10:15 amHI Vince! Yes: I did use mobile.itsmy.com?
I viewed a very nice site from an indian guy Mitel (or something similar) and tried to purchase one of his backgrounds… that is when the problem happened.
Anyway - thanks for the emulator link - will have another go — interesting site - but the password issue has to be resolved.
Also one other thing - is there a way of setting the language choice for the service. A couple of people’s pages that I viewed were not in English.
bena
Comment made on November 7th, 2006 at 1:17 pmLeave a Comment