Rating: Fastest growing social network always has naughty boys
Here at GoMobile Towers, we’d been puzzled by the increasing number of users complaining to us that they had been thrown off the Eskimi mobile social network operated by activesec. See our original story here. However, Andrius Baranauskas from Eskimi support denies that those offending users have “no idea” why they have been removed from the network. He tells GoMobile News that upon login, banned users are provided with an explanation about breaking the terms of service. Plus usage terms are clearly displayed and indicated in places where they are most often broken. The only of criticisms which Mr Baranauskas agrees with is the lack of a central repository for all the terms which a user might break.According to Andrius Baranauskas, “We agree that the complete list of terms in one place may help in at least some cases and we are working on having it in the near future.”
What have all you naughty boys (and girls) been doing to find yourselves barred from the Eskimi network?
Here’s some clues … harassing, scamming or spamming others or uploading inappropriate content.
Out of those only the ‘ inappropriate content’ clause is even remotely open to incorrect interpretation and we shall be asking Eskimi for a definition.
As the network claims, when you have over eight million users who have signed up for this service in Africa and Southeast Asia, it is no surprise that there is a constant stream of unhappy users complaining about their loss of access.
In order to create a safe and secure community for everybody, naturally this includes constantly removing undesirable users who have negative effect on others and violate service terms.
As Eskimi is one of the fastest growing mobile social networks in the world, there will be a constant percentage of undesirable users from new signups to long time members who are detected being involved in undesirable activities.
Naturally, there is a possibility of human error and mistakes do happen. Despite the impression given by GoMobile News readers, there are ways to ‘appeal’ a removal from Eskimi.
The first thing to do is sending an email to support@eskimi.com. The company claims that it reads al these emails and acts accordingly.
You may also like to visit Eskimi’s support pages which can be found at http://m.eskimi.com/contact where you can fill out a form giving details of your grievance.
It seems to us that the great Eskimi puzzle has been resolved. We will be contacting disgruntled readers to see if they agree.
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