Rating: We’re not sure we know all the answers, though
Here at GoMo Towers, we have been inundated with queries about a story we once ran on the availability of an update to the operating software for the Nokia N73 here. It’s a puzzle* to us because – on the face of things – performing the update is as easy as pie. However, from the URLs of many of those inquiring, it would seem that they are coming from Asia Pacific rather than Europe. This could be the cause of the confusion. Nokia does offer this get-out clause, “Please note that the latest software version may not be available for your device, and the benefits listed may not be available to you, or be available in selected countries.” Which might well be the answer. Anyway, we’re still going to provide some tips which just might help some readers out.Assumption Number One is that some readers may not actually possess a Microsoft Windows based PC. In which case you can follow the rules for those with Apple Macintosh computers.
There is no software compatible with the Mac, so you have to try to update the software from the handset itself.
Press the handset’s Menu button; select the option marked ‘Applications’ and from the next menu which appears select ‘SW Update’. It’s possible that your N73 is not set for automatically checking for OS updates.
To cure this, from SW Update, look at the Setting menu and see if Auto-check for updates has been selected. If it hasn’t been selected, change this to ‘On’ and then select OK to ensure the change has been made.
The handset should now automatically notify you if it has detected a software update for the N73 in your region. Warning: Don’t attempt an update unless you are absolutely sure the battery is fully charged.
We recommend keeping the handset plugged into its charger whilst performing any update. You should not lose any personal data during an update but it is recommended that you backup your data to the handset’s memory card in any case. There’s an option for that in the handset.
Another possible cause of confusion is that Nokia has changed the name of its Windows based software. When we wrote the original article back in there was a specific package called Nokia Software Updater.
That’s been superseded by the Nokia Ovi PC Suite. N73 owners in India, for example, should be able to download this package for a Windows PC from http://www.nokia.com/in-en/support/downloads/.
Once installed, connect your N73 to the PC via a USB cable and the Windows software should indicate if it has detected an OS update for the N73.
GoMo News suspects that some readers are after a specific feature which is offered with the European version of the N73 OS update but which is missing from the Asia-Pacific version.
It could be any of these: – mobile TV (when used with SU-33W receiver); Express Mail support; or Nokia Maps and Java updates.
The latest OS update for the N73 (in Europe) is SW version 4.0822.214.171.124. You should be able to see it from here http://europe.nokia.com/A4579163 or here http://europe.nokia.com/support/product-support/device-software-update/download
If your handset originated from Asia-Pacific but you want to get the European features, you’re in trouble. There are ways to spoof the origin of an individual handset so it appears to come from a different region but GoMo News isn’t a site that supports such hacks.
We’d appreciate hearing from any reader who does manage to solve his or her N73 OS update problem through reading this article. Thanks.
*UPDATE: Some of the answers may well be provided by our latest story here