News

Twitter's Ross Sheil at APS To sell your apps, be social

Advice from Twitter’s Ross Sheil @ App Promotion Summit

To ensure that an app is successful, business developers should ensure that they focus on social media sales rather than app stores. That was the underlying message in presentations at the App Promotion Summit held in London yesterday [July 9th 2015] from both Facebook and Twitter. Plenty of statistics were given to support this, by Ross Sheil of Twitter in particular. These sites are also providing developers with software suites to analyze app performance, the aim being to identify usage patterns and keep your users engaged. Twitter’s Fabric suite for mobile developers is in fact now a year old. Continue reading

gets round Beeb's restriction - barvinko View the Beeb’s F1 TV on Android & iOS using TVButler -anywhere

Apparently beats the BBC’s [Beeb's] restriction on IP addresses

Here in sunny London at the George Tavern, GoMoNews believes it has just seen a solution which would allow Formula One fans to watch the Beeb’s F1 TV coverage on Android & iOS devices using the TVButler solution. The product comes from Eindhoven based dvblogic but the main advantage is that you can view live or recorded TV programes from absolutely anywhere. According to Pavlo Barvink, CTO with dvblogic, his company’s solution overcomes “the BBC’s [Beeb's] restriction on IP addresses.” So normally, you couldn’t view content in Spain, for example, because you’d have a non-UK IP address. The only catch? TVButler requires you to have utilises local, network attached storage [NAS] from suppliers such as Synology, Netgear, QNAP, ASUSTOR and Western Digital. Eventually it might be possible to just use MAC OS 10 version but that version is coming soon. Continue reading

Android tablets account for 52.4% of UK traffic but only 27.41% of sales

Loads of useful mobile stats from Affiliate Window

Some of the stats contained in the latest Quarterly Mobile Tracker Q2 2015] from Affiliate Window could prove highly useful for advertisers and publishers alike.  Affiliate Window, which matches content publishers with advertisers, has just released these latest m-commerce figures here.  Crucially, Affiliate Window not only collects data on ‘mobile’ traffic but can further break down that traffic into tablet and/or smartphones. Or even go to device level. This quarter Affiliate Window found that Android tablets account for 52.4 per cent of all tablet traffic but only 27.41 per cent of sales. Continue reading

vital customers can access all info - neudegg Ofcom hands out mega fine to UK’s EE

Is BT buying the right UK MNO we wonder?

Quite frankly a one million pound fine (£1 m) handed out to a player in the UK’s mobile telecoms business is nothing short of extraordinary. But that’s what’s just happened to leading UK MNO [Mobile Network Operator], EE, which has been on the wrong end of UK telecoms watchdog, Ofcom‘s, wrath. The fine was for failing to comply with Ofcom’s rules on handling customer complaints. Regular GoMo News readers will remember that we’ve been on the wrong end of EE’s customer relations more than once. See ‘EE says today is in 65 days time’. It also raises the question of whether UK entrenched telecoms operator, BT, is buying the right UK MNO. Especially given that EE’s High Street presence is allegedly what BT picked EE and not O2. Ofcom’s consumer & content group director, Claudio Pollack, wasn’t too please. He commented, “It’s vital that customers can access all the information they need when they’re pursuing a complaint.” Continue reading

ofcom imposes strict rules - pollack Ofcom fines EE £1m over complaints handling failures

Press release

July 3rd 2015. Ofcom has fined EE £1,000,000 for failing to comply with Ofcom’s rules on handling customer complaints. The investigation into EE (trading as 4GEE, Orange and T-Mobile) is part of Ofcom’s wider monitoring and enforcement programme to ensure communications providers are dealing with customer complaints appropriately and fairly. Ofcom’s investigation found that, over the period investigated – from 22nd July 2011 to 8th April 2014 – EE did not provide certain customers with accurate or adequate information about their right to take their complaint to an alternative dispute resolution (ADR) scheme. Continue reading

RIP inventor of SMS/text Matti Makkonen

SMS long ignored in USA thanks to not-invented-here

Here at GoMo Towers we were saddened to learn of the death of famous Finn, Matti Makkonen, who is widely acknowledged as the inventor of the Short Messaging Service (SMS) which is now best known as text messaging. Essentially what Makkonen did was to realise the potential for the use of the standard signalling channel for brief messages. Makkonen thus decided on 160 characters whereas Twitter uses less. The original objective with SMS was to enable test engineers to communicate briefly with each other as part of network infrastructure installation and setup. Now look at it. Bizarrely, the USA took a long time to implement text message services as we now know them today. Chiefly as the result of the ‘not-invented-here’ syndrome which was rife at the time. Continue reading

it's early days - Doku Air of disbelief greets EU roaming news

Will the charges definitely disappear in 2 yrs time?

It seems that data roaming charges will be abolished within the European Union [EU] by June 2017, according yesterday’s [June 30th 2015] announcement from EU regulators. Not everyone is convinced that the end is definite. uSwitch.comtelecoms expert, Ernest Doku, commented, “It’s early days and, like the debates over scrapping EU roaming charges, these good intentions could still unravel.” Mark Windle, head of marketing with OpenCloud warned that MNOs [Mobile Network Operators] need to innovate in order to combat their squeezed revue streams. Meanwhile David Walker, a vp with Tangoe, warned, “Companies will find that true bill shock comes from data usage not phone calls in the future.” Continue reading

power_bar 35p EE Power Bar won’t work with our Moto G

But then the UK MVNO doesn’t range this handset

On the very first day [June 24th 2015] that EE made its second batch of ‘Power Bar’ mobile device chargers available to consumers, GoMo News managed to rush into the Epsom EE phone store and claims its Bar. Obviously we’ll be accused of nit-picking but for some reason best known to itself, when EE sent us the code to claim our ‘free’ unit, it cost us 35 pence to receive that SMS [text]. But the biggest disappointment turned out to be that the Bar won’t charge our loan Motorola Moto G. However, it has no problems with our BlackBerry Q5. Worked a treat. Continue reading

pesky 'invert' option is left middle Invert colours setting screws Android screen appearance

No need for a new Motorola handset display

Wow. Close call. Our loan Motorola Moto G handset suddenly developed a massive usability fault. The smartphone became almost impossible to use because the screen’s background colour had mysteriously changed outright from black to white. So it was nigh [nearly] impossible to see what was happening on the smartphone’s screen. Here at GoMo Towers, we tried all the usual common tricks to re-stetup the handset to become in functional again. We’d almost given up hope until we finally spotted that there is an option under General Settings menu which can be changed. Called invert colours. Continue reading