Palringo’s IM service recovers from hack attack

Rating: This isn’t an alternative to BlackBerry Messenger

It seems that multi-platform instant messaging services are in the news at the moment. GoMo News was surprised to learn that the service operated by Newcastle based Palringo was the victim of a complex and malicious attack last weekend [6-7th August 2011]. This time the attack was on the external part of its network. Although the Palringo service remained online during this onslaught and no information was lost, some of the protective measures meant that incoming traffic from genuine users wasn’t always able to get through. Which is a shame because the attack happened to coincided with some updates to the Android and iOS clients. Certain users may have been unable or were unwilling to get the upgrades, so Palringo is suggesting Android/iOS users should try upgrading now. Both clients offer major improvements over their predecessors, and lay the foundations for some exciting new features which Palringo plans to roll out in the near future.

The company says that its server and support teams worked through the weekend to try to minimise the impact of the attacks on the Palringo Service.

It claimed, “We are now doing an audit to see which aspects of our protection and response can be improved for the future.”

In return for their patience and loyalty as Palringo, decided to gift specific users with another 150 Palringo credits to spend as they choose.

Incidentally, Palringo isn’t the system which has been touted as being used by rioters as an alternative to BlackBerry Messenger (BBM). Firstly this is a British company.

Secondly, however, although there are clients for Symbian, Android, iOS and Windows Mobile, Palringo has withdrawn its BlackBerry client and is in the process of updating it.

About Tony Dennis

Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.
This article was published in BlackBerry, Mobile Messaging, Windows Mobile, android, iOS, symbian and tagged , , , , , , , , . Bookmark the permalink.

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