Rating: Suffering from the Stockholm syndrome, apparently
Mobile market watcher, Strand Consult, has been pondering the question: given the iPhone’s many and obvious flaws, why do owners defend it so fiercely? Strand’s solution – because they’re all suffering from the famous Stockholm Syndrome. Just iPhone users? Surely all Apple device owners?
For those unfamiliar with it, the Stockholm Syndrome was invented by psychologists after a hostage drama in Stockholm. Hostages reacted to the psychological pressure they were placed under by defending the very people that had held them hostage for six days.
In other words, they were in complete denial.
It’s easy to see why some of the excuses given by iPhone users for blatant flaws in the iPhone’s design are very flimsy indeed. Strand list some twenty of these excuses and here are a selection …
No 5 In answer to the suggest that the iPhone isn’t a real Smartphone because it cannot multitask, owners suggest that the handset has all the necessary functions and the OS is technically superior compared to other smartphone OSs currently on the mobile market.
Fine, if you’re not accustomed to multitasking. So, it is quite easy to see why iPhone users can live without it.
No 7 To the criticism that you cannot change battery on the iPhone, owners ask, “How many people run around with spare batteries? None or very few.”
Wait until the handset gets old and ask the question again. Plus this is reminiscent of the fact that today’s Macs have to give discs back through a software command. Not so celver when it gets stuck and you have to pay a service centre £100 to extract it.
No 17 The iPhone does not support memory cards. The iPhone’ defenders say the handsets already offer the necessary memory people require. Consumers can choose between two models: – one with a little memory and one with a great deal of memory.
Again, ask owners of old Macs how frustrating it was to be unable to open the computer’s casing and add more memory (like PCs) when applications became memory hungry. That will certainly happen with the iPhone.
Some of Strand’s criticisms were very flimsy, though. Take No 3 The fact that you couldn’t forward a SMS. Users retorted that this is a function that hardly anybody uses and was therefore not included in the first iPhones. That seems a perfectly reasonably argument to GoMo News.
What Strand Consult has discovered is the fact that the more criticism is heaped on the iPhone (which is obviously a smash hit with many consumers), the prouder they become of owning one.
Having dealt with Apple’s supporters for over 25 years, GoMo News agrees with the Stockholm Syndrome diagnosis. Still, it’s not unique to the iPhone and will certainly apply to those who buy an iPad in future, too.