Tag Archives: open letter
The letter below first appeared as an advert in various printed publications [October 14th 2013]. GoMo News finally discovered a digital version of it which appears below. Initially, BlackBerry published pictures of it on its various blogs – which was, of course, not searchable …
To our valued customers, partners and fans,
You’ve no doubt seen the headlines about BlackBerry. You’re probably wondering what they mean for you as one of the tens of millions of users who count on BlackBerry every single day. Continue reading
A decision by BlackBerry to publish an open letter reassuring customers about its financial health has fuelled speculation that sales of its BlackBerry 10 devices are still in decline.
Tepid demand for its new flagship models such as the Z10 led to a 45 per cent revenue slump last quarter, prompting a near $1 billion inventory write-down, together with the announcement of a strategic review.
But it’s thought the worst has yet to come with BlackBerry seemingly desperate to convince customers about the “advantages” of its technology, such as its Querty keyboards, security features, mobile management tools and the BBM messaging service Continue reading