Tag Archives: orange
UK postpaid hikes could incense UK subscribers
Rating: Tesco might be making a smart move
There’s nothing like personal experience to bring home a crucial issue in the mobile industry to you. And GoMo News has just received some very important news from our UK MNO – Orange. Yes, we have two separate accounts with the marketing arm of EE and have just been informed that our contracts are going up. They are not particularly steep rises but it is the principle that matters. Like most UK consumers we weren’t aware although the contract’s timescale is binding, the payment amount isn’t. MNOs are currently free to raise it. Which makes the recent announcement from UK MVNO Tesco (see here) so more important. Continue reading
Posted in Mobile Operators, orange
Tagged Ernest Doku, orange, postpaid, price hikes, tesco, uSwitch
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Nokia WP7.8 OTA upgrade notification fails
Rating: Stealth release of the upgrade from W7 Mango
Here at GoMobile News we have been awaiting the upgrade to Windows Phone 7.8 (which replaces W7 Mango) with bated breath. Virtually every day since early January [2013] we have been going to the ‘phone update’ page within the handset hoping to see that the upgrade had finally been released. The screen kept saying “No updates found” – even though we had ticked the box which says, “Use my mobile data connection to check for updates.” Then on Friday [February 1st 2013] we needed to use Zune on a PC to check for a particular music track. Imagine our surprise when the screen suddenly asked if we wanted to upgrade. Windows Phone 7.8 (WP7.8) was suddenly there! Continue reading
Tenth of EE stores for the chop
Merging of T-Mobile and Orange brands to blame
EE is to close at least one in ten stores within the next three months following the merging of its former T-Mobile and Orange brands. The re-branding in October 2012 cost EE a rumoured £50 million, but it has left it with more stores on the High Street than it needs. The company, owned jointly by Spain’s Telefonica and Deutsche Telekom, now says it will shut 11 per cent of its existing 700 stores, though the locations have not been named. A question mark similarly hangs over frontline staff, though EE says some will be offered work at alternative stores though it’s thought managers’ job, in particular, will be at risk. Continue reading
Posted in Everything Everywhere, mobile news, orange, t-mobile, telefonica
Tagged Deutsch Telekom, EE, orange, t-mobile, telefonica, UK stores
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Orange/EE targets Xmas holiday escapees with Roaming Angel app
Rating: Still expensive to data roam in Sharm El Sheikh, though
Whilst others may be concentrating on flopping you stuff to purchase as Xmas presents, it seems that EE – in the shape of Orange UK, has noticed that you just might be the sort of person who decides to get away from it all at Xmas. Hence – as a consumer, GoMobile News received an interesting push text from our mobile operator (Orange) urging us to download a little app called ‘Roaming Angel for Orange’ from Google Play (formerly Android Marketplace). Orange seemed to have detected that the handset we were using was an Android device but there are versions of this app for BlackBerry as well as iOS (naturally). This incident does seem to prove GoMobile News‘ assertion that operators are beginning to wake up to the revenue possibilities offered by data roaming. Continue reading
Phone users get the pip with Orange
Latest figures reveal it was the most moaned about
UK mobile operator Orange witnessed ther highest level of complaints of all the operators in the last quarter, figures from regulator Ofcom reveal. Orange, part of EE, saw complaints double following a decision to cut off free broadband service for mobile customers unless they also took out a line rental. Since the outcry Orange has made some concessions but it is still the first time it has leapfrogged rival TalkTalk which for the past two years has had ther dubious honour of topping Ofcom’s complaints list. Continue reading
Orange partners with Lookout to protect customers across Europe
Orange to install Lookout Mobile Security application as standard on Android devices starting in 2013 in France, Slovakia, Spain, and the UK, with more markets to come
Providing mobile security protection for millions of customers in the first year alone
Press release
December 4th 2012. Every day €5.5 million worth of phones are located by Lookout. People in some European cities lose two phones per year on average, and 40 per cent of Android users will click on a malicious web link on their phone this year – highlighting the need for protection. Continue reading
Posted in Everything Everywhere, mobile news, orange, t-mobile
Tagged John Hering, lookout, orange, Paul-François Fournier
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Vodafone in the dock over ‘misleading’ 4G adverts
EE says main rival shouldn’t promise a service it has yet to be awarded
Britain’s Vodafone is being reported to the Advertising Standard Authority by arch rival EE amid accusations it is duping customers with ‘misleading’ 4G claims. EE, the country’s biggest mobile operator which owns Orange and T-mobile, stole a seven month march on rivals recently when it was allowed to introduce 4G services using existing spectrum. Others like Vodafone, O2 and Three, will have to wait until around summer 2013 before they too can offer superfast services. Continue reading
Britain’s EE geared for possible flotation by end 2013
French and German owners need the cash
The parent firms of Britain’s largest mobile group, EE, have revealed they could soon float part of it off, following similar moves by Russia’s MegaFon and Spain’s Telefonica recently. Gervais Pellissier, deputy CEO of France Telecom which owns EE jointly with Deutsche Telekom, has disclosed an IPO could take place at the end of 2013, although he says the parent companies would remain majority shareholders. Continue reading
Posted in Everything Everywhere, Vodafone, mobile news, o2, orange, t-mobile, telefonica
Tagged deutsche telekom, EE, france telecom, Gervais Pellissier, IPO, Megafon, orange, t-mobile, telefonica
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Telefonica jettisons chunk of German O2 offshoot to reduce own debts
IPO is Europe’s biggest this year
Spain’s Telefonica aims to raise around £1.2 billion when its spins off nearly a quarter of its German O2 operation later this morning [30th October 2012]. Shares in the the Frankfurt-listed company are expected to trade at €5.60 per share, though some analysts have criticised the price as too high compared to other phone operators. The IPO is Europe’s biggest initial public offering this year and is needed to help shrink Telefonia’s €58 billion debt pile.
O2 is Germany’s smallest mobile operator with roughly 16 per cent of subscribers, trailing Deutsche Telekom, Vodafone and Dutch group KPN’s E-Plus. Continue reading
Posted in Everything Everywhere, mobile news, orange, t-mobile, telefonica
Tagged EE, germany, o2, orange, t-mobile, telefonica
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UK mobile operators in plan to share networks during outages
Stop the fighting and start cooperating, suggests EE’s Olaf Swantee
Talks are in the pipeline between Britain’s four mobile operators which could see them share each others’ networks during blackouts, EE’s boss Olaf Swantee has revealed. EE, which owns Orange and T-Mobile and whose new 4G network launches tomorrow [30th October 2012], is Britain’s biggest network provider with 27 million customers and has most to lose in the event of an outage. Earlier this month rival operator O2 faced a storm of criticism when its network went down for the second time in six months, hitting 2.2 million customers. Other network providers such as Vodafone have suffered similar problems in the past, with matters not helped by the growth of smartphones and the corresponding rise of network-hungry apps. Continue reading
Posted in 4G, Everything Everywhere, Vodafone, mobile news, o2, orange
Tagged 4G, blackouts, EE, network sharing, o2, ofcom, olaf swantee, orange, outages, t-mobile, three, Vodafone
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EE rebrands and launches 4GEE pricing
Rating: Offers free Wi-fi to offset 4G loading
The UK’s EE has announced that it will be folding the old Everything Everywhere, Orange and T-Mobile branded into EE. From the 30th October [2012], all existing Everything Everywhere, Orange and T-Mobile stores will become newly branded EE stores. As predicted, it is called it’s 4G LTE based offering – 4GEE. The launch of the EE brand will be backed by a multi-million pound marketing campaign across TV, print and digital media channels. It has also finally revealed pricing for its 4GEE services and significantly decided to move into content in a big way with EE Film. In a move which should help to off-load traffic from its 4G and 3G networks, 4GEE customers will get free access to BT Wi-fi hotspot network. It also modestly claims that its 4GEEroll-out will be the fastest roll-out of any UK network in history. Continue reading
Posted in 4G, Everything Everywhere, LTE, Mobile Operators, orange, t-mobile
Tagged BT, EE, film, IDC, John Delaney, orange, Pause & Play, pricing, t-mobile
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EE chief’s uphill task to persuade phone makers over Britain’s 4G
Network goes live next week – but only just
Smartphone users benefiting from EE‘s new 4G network in Britain will have the personal intervention of the firm’s CEO to thank, it’s been revealed. With just a week to go before EE’s super-fast network is officially launched, City AM reports how Olaf Swantee – boss of EE and its subsidiary brands Orange and T-Mobile – spent months persuading phone manufacturers to design devices that would run on the operator’s 1800 MHz frequency. The network will also be the only 4G network to work with Apple’s best-selling iPhone 5. Continue reading
Posted in 4G, Apple, Everything Everywhere, Samsung, Vodafone, mobile news, o2, orange, t-mobile
Tagged Apple, EE, ofcom, olaf swantee, orange, Samsung, t-mobile, Vodafone
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Vodafone sneaks in another UK price rise ahead of regulation
Millions of Vodafone UK customers are to be hit with another “sneak” price hike in their bills at the start of next month, despite moves by regulator Ofcom to outlaw such contracts.
The operator, which earlier this year reported annual profits of £9.5 billion, is increasing monthly bills by up to 2.4 per cent on 1st November 2012, adding 59p per month to the average customer bill. It is estimated it will raise tens of millions of pounds for the company and follows similar rises imposed by Orange, T-Mobile and Three. Continue reading
Posted in Vodafone, orange, t-mobile
Tagged mobile contracts, ofcom, orange, t-mobile, three, Vodafone
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Motorola RAZR i pricing made available to Brits
Rating: No news on availability, though
Some good news for Brits anxious to get their hands on Motorola’s very latest RAZR variant – the ‘i’. (See our previous story here). The company has just put out details from five of its distribution partners: – Virgin Media, Tesco, T-Mobile, Orange and Phones 4 U. The update hints at how much you could expect to pay for this handset but still actually doesn’t confirm any release date. GoMobile News is still investigating the pre-release version which Motorola kindly loaned to us. We fully intend to pass on the bugs which we discover. Continue reading
Posted in Featured, Mobile Devices, Mobile Operators, Motorola
Tagged Motorola, orange, Phones 4 U, RAZR i, t-mobile, tesco, virgin media
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Everything Everywhere won’t drop Orange or T-Mobile brands
Rating: Just needs a new lick of paint for 4G
Well, Everything Everywhere (EE) – the joint venture between Orange (France Telecom) and T-Mobile (Deutsche Telekom) certainly knows how to grab the headlines in the UK. Not content will getting the jump on its rivals with permission to launch a 4G network over existing spectrum (see here), it has also decided to speak out over ‘brand issues’. Rumours have been circulating on social media sites (probably Twitter) that the holding company is thinking about ditching its original brands. Such speculation has been categorically denied by an Everything Everywhere spokesman who revealed that the new brand won’t replace the existing three. What new brand? Well, has definitely decided that if it is to introduce high-speed 4G services, it will need a new brand. We’re not sure whether 4 UK has gone but Everything Everywhere 4G won’t cut the mustard. Continue reading
Posted in 4G, Everything Everywhere
Tagged 4G, everything everywhere, Marketing Week, Mat Sears, orange, t-mobile
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