UPDATED -JumpTap billing bug response

Here is an email I received from JumpTap with regards to the emails I was receiving. Basically, I had a couple of emails from the company about my adverts (which I hadn’t used in about 18 months). 

Hi Bena

This is Lara, in charge of the tapMatch product and I want to personally apologize for the emails that you have been receiving over the last 24 to 48 hours.

First of all, I have reset your password twice since you have contacted ad-support.  Can you verify for me the email on the account to make sure that the password reset is reaching you?

Secondly, we have launched a fix to our invoicing system that we believe is triggering the emails to you.  I have the engineering team working through the holiday weekend to isolate the issue and resolve the problem.  Please forward any issues you see to me so that we may address them immediately.

Again, thanks
Thanks
Lara

 

What we think?

I feel very bad that people were working over the weekend because of this. I am sorry! But I didn’t receive an email this morning and perhaps its fixed. I didn’t get any email password settings -but when I do I will go in and check and have another play around with the ad platform.