VoiceBox Conversational voice search applications
Rating: now I have heard everything…
VoiceBox Connected Services (sounds a bit like Yahoo! Connected life) is a apparently an award-winning innovator of conversational voice search?
WHAT?
Exactly. I have no idea either. But according to the press release it’s a box that allows user to speak naturally to navigation services which is based on GPS.
For example: in addition to using a VoiceBox-enabled navigation device to access locally stored maps and directions, a consumer can ask relevant questions (e.g., “What’s the traffic like?” or “Are there any pizza places on the way?”) and get real-time answers from off-board data stores, improving the navigation experience.
From the press release
“Our Conversational Voice Search™ has unquestionably helped solve the problem of the interface for mobile devices. VoiceBox Connected Services brings our competitive advantage one step further by making the experience not only more useable, but also more useful,” said Victor Melfi Jr., chief strategy officer for VoiceBox. “Our ability to transparently access data on the device or off-board solves the prior problems with device storage and outdated on-board data. And our ability to integrate both advertising and commerce services to an application offers our partners business model flexibility and the ability to capture after-market revenue. It’s really a whole new world.”
What we think?
So basically this is for in-car telematics and captures feeling from drivers by allowing them to speak naturally to a car or device when stuck in traffic. The location services can see the route plan so when the users asks “how is the traffic” the response will be based on the current route.
I am not sure what to think about this. Yes – conversational voice search might be great for some people but at the end of the day for GBP 0.40 or less you can call an operator in your car and speak to a real person when using TrafficLine service.
On top of that the press release alludes to the fact that advertising is a business model for this service. So basically, if an advertiser has paid and you ask where the nearest toilet is – perhaps you will be driven to the nearest advertisers’ location rather than the most convenient toilet.
But, ofcourse, users of the service won’t mind because they can speak naturally. I jest ofcourse because I have a navigation system in my new Chelsea Tractor and input is so easy as is voice functionality that I don’t really want to have a conversation with it. Screaming directions at it is fine. Really.
But maybe I am missing the point. This is all mobile - so you don’t need a fancy navi system. So I suppsose that makes it all alright then. You just need an over priced mobile phone, jam packed with voice applications.
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