Can’t find which models have the ‘master’ version pre-installed
Whenever you migrate from one handset to another (usually higher spec) model, taking all of your personal data with you is always a pain in the proverbial. In our case, here at GoMo Towers we were attempting to move from a Motorola Defy to the much more up-to-date Motorola RAZRi. It was at this point that we discovered just how frustratingly confused Motorola appears to be on the software front. [Not as bad as BlackBerry with BBM at present but running a close second]. The handset supplier – which proudly boasts of the fact that it is now a Google company, appears to be implementing its apps in bits & drabs. For us, the most disappointing of these efforts is Motorola Migrate. We simply can’t tell you which handsets it will work with at present.
Motorola’s Migrate offering initially appeared to be the app of our dreams. It really is intended to simplify the handset migration process whilst being as thorough as possible.
Obviously it is only intended to work with Android based handsets but – hey, what do you expect from a Google company?
Initially we had a lot of trouble tracking Motorola Migrate down on the official Android app store which is Google Play. There seem to be hundreds of apps which mention the word ‘Motorola’.
We eventually found the solution in that you search for Motorola Mobility and that brings up all of the ‘official’ Motorola apps.
We downloaded the Migrate app to both the RAZRi and the Defy and then discovered that we had two left handed software clients.
What you need is one as the ‘master’ and one as the ‘slave’. What we had effectively was two ‘slaves’.
The help files hint that the ‘master version’ is pre-installed on specific models. Well, we’ve looked and we can’t see the list. Although we rather suspect that the Moto X is one of them.
Given that handset (Moto X) isn’t officially available in the UK at all, we can’t test the theory. We’re still waiting for an official Motorola spokesperson to comment.
It’s a shame because the standard method of linking the two handsets is via a QR but the alternative is NFC. Would like to have tried that.
Whilst we were dabbling, we tried downloading another Motorola official app. It was the RAZRi battery updater which you can find here.
Given that the RAZRi didn’t appear in the USA, we naturally assumed it would work on our model.
No such luck. We downloaded it. Installed it, then it just said it was incompatible and told us to uninstall. Unbelievable.
More on Motorola’s app antics to follow.