Author Archives: Tony Dennis

About Tony Dennis

Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

Airport_Angel-Screenshot Finally some useful action on the Airport Angel app

At last Barclays Premier Life passengers might be happy

By complete accident, here at GoMo Towers we were browsing through old Android apps that we’d once installed and noticed that Airport Angel had recently been updated [May 18th 2015]. Our original story about the Airport Angel service being available free with Barclays Premier Life accounts first ran in 2008 (See here). Ever since, GoMo News has been inundated with requests for help. The Angel service is currently being offered by the CPP Group and even though we did manage to speak to Joanne Gibbons, head of customer propositions with CPP, we still couldn’t answer all readers questions. Until now. Continue reading

ee brings up the rear- headland BT definitely buying the wrong UK MNO

Worst High Street retailer – official

As UK incumbent Telco – BT (formerly British Telecommunications) moves closer to offering a four-play package to Brit consumers, GoMo News uncovers definite proof that the company is trying to buy the wrong MNO [Mobile Network Operator]. Regular GoMo News readers will know that we have always maintained that BT should buy the O2 network back. One of the reasons why BT finally picked EE not O2 was because EE has the numerically higher High Street presence. Unfortunately, EE has just been awarded the gong of being the UK’s worst High Street retailer in terms of customer satisfaction. That’s not just the worse out of all the mobile phone chains but the worse retailer period. Luckily, BT is still going through the typical Brit ant-trust procedures. So, theoretically, it still has time to pull out. Continue reading

GoMo has yet another run in with EE’s retail arm

Refuses our fit-for-purpose argument

Relations between GoMo News and UK MNO [Mobile Network Operator] EE appear to have dropped to an all-time low. One of the company’s retail stores in Poole, Dorset sold us the completely wrong product. And then refused a refund when we pointed out the item was not “fit for purpose.” This episode has also revealed that EE has plans to discontinue support for Orange as a separate network after December 2015. So retailers better get rid of their Orange branded stock before that date. Continue reading

Kaushlendra_Singh Guest Post: 5 handsets that are better than an iPhone

Especially if you are an Android lover in India

by Kaushlendra Singh, a writer with CashKaro

The world of smartphones is aconstantly developing industry which sees another device released consistently. Conspicuously, Apple’s iPhone’s enjoy a definite rivalry with other mobile suppliers such as Nokia, Samsung, Sony, and HTC – to give some examples. Aside from these wel–known contenders, the new participants like Xioami, Gionee and OnePlus are fit for giving strong rivalry to the Apple iPhone. Out of the considerable number of brands on offer (which our Indian readers can buy online through the latest CashKaro mobile phone offers), the iPhone 7 is liable to face rivalry from the five smartphones which I outline below. Continue reading

power bars clearly on display EE says today is in 65 days time

That’s if you want a free Power Bar

It seems that UK MNO [Mobile Network Operator], EE, has massively underestimated demand for one of its customer loyalty programmes – the Power Bar. The company says, “The response to Power Bars has been incredible. We received a million requests in just four days, and want to make sure these requests are fulfilled while we await the next Power Bar delivery. Text us from 8am on 24th June [2015] to get your code.” Which is all well and good, of course. Except that the company has failed to remove its promotional material. Hence, GoMo News spent at least 30 minutes in a queue [line] today [May 26th 2015] looking straight at the customer desk in the company’s Poole, Dorset branch. And there it was in black and white – “get your Power Bar today.” Yet, EE has know since last month [April 20th 2015] that it doesn’t have enough stock to meet demand. Continue reading

Z3+ no heart rate monitor - kerr Sony creates confusion with latest Xperia naming convention

Is it a Z3+ or a Z4? Users need to know

It’s not very characteristic of an established player such as Sony to make a complete hash of its handset model conventions but it appears to have achieved this feat with the launch of the Z3+ worldwide. Except in its home market – Japan, where the same device will be known as the Z4. In a world where everything can be discovered online, “Muddying the waters with different names for the same handset could lead to consumer confusion, warns Rob Kerr, a mobiles expert with uSwitch. GoMo News wonders whether this messing with the numbers 3 and 4 could have something to do with the fact that the number four is unlucky in some countries – particularly Korea. It’s a bit like Apple launching the iPhone 13 (if the US based company is lucky enough to get that far). Which is why here at GoMo Towers we thought that Samsung wouldn’t launch a handset known as the Galaxy S4. (See here). Continue reading

audience-first strategies- naggar Programmatic marketplace growing significantly says Turn

Mobile and video ad spend increasing

Turn, the digital marketing hub, has released its Advertising Intelligence Index report which reveals data-driven marketing trends worldwide. Overall, the last twelve months is shows significant growth in the programmatic marketplace. This is probably due to broader adoption of programmatic buying on all channels globally. Mobile and video advertising has seen increased spending and growing competition as brands and agencies embrace programmatic. Both the EMEA and APAC markets continue to mature towards stable levels of high competition. Continue reading

Another one nearly bites the dust

Another smartwatch that is …

With the advent of the Apple Watch (iWatch), here at GoMo Towers we thought we ought to put the previous generations of smartwatches through their paces. AFter all, you can’t seriously comment on the failings of the cheerleader for wearable technology is you haven’t tried the competition. We seem to have fixed on Sony’s products as good examples. However, GoMo News has immediately identified what appears to be the Achilles Heel of the smartwatch – thr device’s water resistance. So far, by taking the original Sony smartwatch into the bath, we have ended up with an unuseable device. Now, it seems that our Sony Smartch 2 is set to follow suit as the result of water damage. The million dollar questions is … “Will Apple Watch owners put up with the loss of $400 (minimum) of technology if they merely forget to take the smartwatch off their wrists? Continue reading

Vodafone UK hints at recruitment drive

May need more bodies to deliver Ready Business

Vodafone UK has effectively admitted it might well be on a serious recruitment drive if its new offering – Ready Business, turns out to be successful. Ready Business is being marketed as a service which should enable businesses of any size – SMEs as well as multinationals deal with “an increasingly complex business environment.” The service has gone live today [May 18th 2015] according to advertorials place in the likes of The Times newspaper. Top execs – including Vodafone UK’s UK enterprise director, Phil Mottram, have apparently taken part in an event named ‘Ready Day’. Over 500 employees – from the company’s circa 12,000 workforce, should have taken part. If all their roles prove viable, that is a massive recruitment requirement. Continue reading

mojio_device Mojio introduces its Connected Car Challenge

Taking place @ AppsWorld North America Hackathon

Researchers are predicting that by 2020, there will be nearly 250 million internet of things [IoT] connected cars driving on the roads. Naturally, these newly connected drivers will be searching for exciting ways to enhance their experience behind the wheel. Which is, of course, where mobile apps come in. There are plenty of simple fuel consumption calculators or apps that help drivers find their cars. But USA-based Mojio is looking for developers who can take connected car apps to the next level. Which is why the company has launched its Connected Car Challenge @ the AppsWorld North America Hackathon event which is taking place today [May 12th 2015]. Mojio is, of course, building on its own Mojio device which is based around OBD-II [OnBoard Diagnostics] standards. An OBD-II port is found on most cars made in North America [USA & Canada] after 1996. The SIM card found in the Mojio device is country specific, however. Continue reading

digitally savvy retailer - wade-gery Marks & Sparks admits to Net blunders

Then claims it is UK’s most digital-savvy retailer

In a somewhat revealing interview with the UK newspaper – The Sunday Telegraph, Marks & Sparks’ [Marks & Spencer's] director for multichannel, Laura Wade-Gery, made some startling admissions about the leading retailer’s online performance. For example, after spending £150 million rebuilding the Marks & Spencer web site, the company experienced a 8.1 per cent decline in online sales in the first quarter after the relaunch. One good reason was probably that the relaunch forced its six million existing to regegister. But GoMo News wonders whether enough emphasis was place on mobile and tablet compatibility. That said, M&S did reveal that it is planning a cooking app for the Apple iWatch [Watch]. Continue reading

seismic shift  - prins UK is world’s No. 1 in mobile payments says Adyen

Google & Open Handset Alliance closing gap on iOS

The UK is the world Number One in mobile payments, according to Adyen – the global payments tech experts. The company has just published its latest quarterly Mobile Payments Index (MPI), which tracks mobile payment data from web-based transactions across Adyen’s customerbase. In terms of individual markets, the UK stands head and shoulders above the global averages. In Q1 2015, 44.4 per cent of online payments in the UK were made using a mobile device up from 36.9 per cent in Q1 2014 . Additionally, Asian markets have for the first time broken the 20 per cent barrier for online mobile payments. Interestingly Adyen says that still rules the roost, but Google and the Open Handset Alliance are closing the gap. Continue reading

Watch once again expected to impact mobile payments

Industry comment from Powa’s Wagner

Ahead of the Apple Watch’s global launch on Friday April 25th [2015], another industry observer has sent GoMo News his comments on how the Apple Watch will make waves in mobile payment. (See ‘Watch to increase Apple Pay’s popularity‘). E-commerce and mobile expert Dan Wagner, CEO of Powa Technologies, believes that The launch of  the Apple Watch marks the first time consumers will have access to a product that combines two of the fastest growing technologies in recent years: – wearable technology and mobile payments. Another noted analyst, Ming-Chi Kuo, has estimated that pre-order numbers are around 2.3 million units with Apple expected to ship between 15 and 20 million Apple Watches in 2015. Continue reading

Apple Watch to cause havoc for traffic cops

The laws saying nothing about tapping your wrist

When the Apple Watch finally hits the streets, there’s a grave danger that it could cause havoc for traffic cops. Currently the situation is pretty straightforward. In countries where the use of mobile handsets (particularly holding it to your ear) is banned, the Watch might prove to be an excellent way of getting around the rules and regulations. As GoMo News’ own experimentations with smartwatches has proved, you can phone somebody really easy by pressing a button on a smartwatch and using a couple of taps. In some circumstances, we expect this kind of behaviour to be actually more distracting (and therefore potentially dangerous) than holding a phone to your ear. To see just how easy it would be to initiate a call using a Watch, you can view some of the four new Guided Tours Apple place on the Apple Watch dedicated web site. Continue reading

schmidt - forced to unbundle apps from android? Android could be under threat from EU bureaucrats

Europe gunning for search engine giant – Google

The European Union (EU) has a history of taking on high tech giants (almost inevitably US based) and – after long and protracted battles – winning. It’s happened to the likes of Microsoft and Intel before. And now, it seems, it is the turn of Google – best known as a search engine giant. However, in the mobile world the company holds great sway thanks to its leading mobile OS – Android. Which is where the European Commission is now focusing to see if Google is breaking European anti-competitive laws. Interestingly, in his time at Novell, current Google chairman, Eric Schmidt, would have been more than happy to see the EU intervene and Novell’s arch enemy – Microsoft. So he’s well aware of the dangers. Continue reading