Author Archives: Tony Dennis

About Tony Dennis

Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.

nothing to see here Heathrow needs a new mobile web site – not runway

Even falling behind Gatwick in mobile friendliness

A few days ago [July 2015], the GoMo News team experienced a definite case of deja vu when we logged onto the official Heathrow Airport  (LHR) site for London, England. We’ve grown completely accustomed to checking up on the status of incoming flights. Being GoMo News, naturally, we access the site via a mobile phone’s browser – in this case our loan Motorola Moto G. With a 4G cellular connexion, access times are as good if not better than a Wi-fi connexion. Imagine our disappointment, therefore, when we encountered a redesigned web site which instead of being more mobile friendly – bucked the trend by becoming even less usable. A while back [August 2013], the GoMo News team heavily criticised the web site for rival London airport Gatwick (GAT) in ‘Gatwick Airport site suddenly becomes user unfriendly‘. This latest development has made Gatwick’s site seem positively mobile friendly by contrast. Heathrow doesn’t need a new runway – it needs world class web designers. Continue reading

Jacob_Barlebo Tweakker appoints Jacob Barlebo to lead IOT sales drive

Device connectivity leader strengthens its senior management team

Tweakker – the device connectivity leader, has appointed Jacob Barlebo  as a vp for sales to lead the company’s device connectivity and IOT sales drives. These drives will encompass traditional and emerging MNO [Mobile Network Operator] and MVNO [Mobile Virtual Network Operator] markets. Prior to taking up his new position, Barlebo was sales and marketing director for MVNO CRM & billing platform provider CDRator. In this role he was selling CRM & BSS solutions to global mobile network operators, mobile virtual network enablers (MVNEs) and mobile virtual network operators world-wide. Continue reading

MOTO_G_2ND GoMo says Hellomoto to Moto G 2nd gen

Those awfully nice PR people have loaned us one

A string of co-incidences (some happy, some unhappy) has led to the GoMo News team being loaned a Motorola Moto G (Second Generation with 4G/LTE) by the company’s awfully nice PR people. We’re really keen to see if the processor power and speed of 4G with the latest Moto G will cure the problems we were having with running Motorola’s Assist (driving) software with our previous 1st generation Moto G (the XT1032 model). Incidentally, the latest model Moto G is an XT1072. What sparked our request for a new phone was an invitation to meet with Motorola at the end of this month [July 2015]. That usually means there will be a new handset launched -so stay tuned. As a result of swapping from old to new Moto G models, we’ve also gained some useful insights in to EE’s (the UK MNO/Mobile Network Operator’s] Clone Phone app. Continue reading

Pay_hsbc Apple Pay UK isn’t compatible with Oyster – yet

Contactless payment system has more holes than a sieve

Congratulations to Apple for finally launching its contactless payment system in the UK today [July 14th 2015] as we predicted here. Sadly, as a contactless payment system, Apple Pay has more holes than a sieve. For starters, there appear to be more “coming soon” financial institutions, than those which actually matter. The list of eventual supporters includes Bank of Scotland, First Direct, Halifax, Lloyds Bank, M&S Bank and TSB. What’s weird is that HSBC – which was amongst the participants to accidentally reveal the July 14th launch, isn’t included. Instead there are only American Express, MBNA, Santander, Nationwide, NatWest, Royal Bank of Scotland and Ulster Bank in the financial sector. Embarrassing since HSBC is included on the official Apple Pay we page’s screen shots. Worse still, there’s no mention of the anticipated support for Transport for London’s (TfL’s) Oyster payment system. Continue reading

applepay Leaked Waitrose memo points at July 14th for Apple Pay UK

Brits might prove more enthusiastic than their American cousins

It’s hard to think of an offering from the Cupertino based mobile device maker that will prove more popular in the UK than in the USA. However, that well prove to be the case with Apple’s contactless m-commerce solution – Apple Pay. A leaked  memo from major UK supermarket group, Waitrose,  points at July 14th  [2015] for Apple Pay to go live in the UK. Thanks largely to systems such as the Oyster [Metro travel payment] card in the UK, British citizens have grown accustomed to contactless payments. Another irony is that McDonald’s (the US burger chain) has also been a major force in popularising contactless payments in Britain. Hence, Apple Pay could well prove to be nore popular on this side of the Atlantic. Continue reading

gets round Beeb's restriction - barvinko View the Beeb’s F1 TV on Android & iOS using TVButler -anywhere

Apparently beats the BBC’s [Beeb's] restriction on IP addresses

Here in sunny London at the George Tavern, GoMoNews believes it has just seen a solution which would allow Formula One fans to watch the Beeb’s F1 TV coverage on Android & iOS devices using the TVButler solution. The product comes from Eindhoven based dvblogic but the main advantage is that you can view live or recorded TV programes from absolutely anywhere. According to Pavlo Barvink, CTO with dvblogic, his company’s solution overcomes “the BBC’s [Beeb's] restriction on IP addresses.” So normally, you couldn’t view content in Spain, for example, because you’d have a non-UK IP address. The only catch? TVButler requires you to have utilises local, network attached storage [NAS] from suppliers such as Synology, Netgear, QNAP, ASUSTOR and Western Digital. Eventually it might be possible to just use MAC OS 10 version but that version is coming soon. Continue reading

Android tablets account for 52.4% of UK traffic but only 27.41% of sales

Loads of useful mobile stats from Affiliate Window

Some of the stats contained in the latest Quarterly Mobile Tracker Q2 2015] from Affiliate Window could prove highly useful for advertisers and publishers alike.  Affiliate Window, which matches content publishers with advertisers, has just released these latest m-commerce figures here.  Crucially, Affiliate Window not only collects data on ‘mobile’ traffic but can further break down that traffic into tablet and/or smartphones. Or even go to device level. This quarter Affiliate Window found that Android tablets account for 52.4 per cent of all tablet traffic but only 27.41 per cent of sales. Continue reading

vital customers can access all info - neudegg Ofcom hands out mega fine to UK’s EE

Is BT buying the right UK MNO we wonder?

Quite frankly a one million pound fine (£1 m) handed out to a player in the UK’s mobile telecoms business is nothing short of extraordinary. But that’s what’s just happened to leading UK MNO [Mobile Network Operator], EE, which has been on the wrong end of UK telecoms watchdog, Ofcom‘s, wrath. The fine was for failing to comply with Ofcom’s rules on handling customer complaints. Regular GoMo News readers will remember that we’ve been on the wrong end of EE’s customer relations more than once. See ‘EE says today is in 65 days time’. It also raises the question of whether UK entrenched telecoms operator, BT, is buying the right UK MNO. Especially given that EE’s High Street presence is allegedly what BT picked EE and not O2. Ofcom’s consumer & content group director, Claudio Pollack, wasn’t too please. He commented, “It’s vital that customers can access all the information they need when they’re pursuing a complaint.” Continue reading

RIP inventor of SMS/text Matti Makkonen

SMS long ignored in USA thanks to not-invented-here

Here at GoMo Towers we were saddened to learn of the death of famous Finn, Matti Makkonen, who is widely acknowledged as the inventor of the Short Messaging Service (SMS) which is now best known as text messaging. Essentially what Makkonen did was to realise the potential for the use of the standard signalling channel for brief messages. Makkonen thus decided on 160 characters whereas Twitter uses less. The original objective with SMS was to enable test engineers to communicate briefly with each other as part of network infrastructure installation and setup. Now look at it. Bizarrely, the USA took a long time to implement text message services as we now know them today. Chiefly as the result of the ‘not-invented-here’ syndrome which was rife at the time. Continue reading

it's early days - Doku Air of disbelief greets EU roaming news

Will the charges definitely disappear in 2 yrs time?

It seems that data roaming charges will be abolished within the European Union [EU] by June 2017, according yesterday’s [June 30th 2015] announcement from EU regulators. Not everyone is convinced that the end is definite. uSwitch.comtelecoms expert, Ernest Doku, commented, “It’s early days and, like the debates over scrapping EU roaming charges, these good intentions could still unravel.” Mark Windle, head of marketing with OpenCloud warned that MNOs [Mobile Network Operators] need to innovate in order to combat their squeezed revue streams. Meanwhile David Walker, a vp with Tangoe, warned, “Companies will find that true bill shock comes from data usage not phone calls in the future.” Continue reading

power_bar 35p EE Power Bar won’t work with our Moto G

But then the UK MVNO doesn’t range this handset

On the very first day [June 24th 2015] that EE made its second batch of ‘Power Bar’ mobile device chargers available to consumers, GoMo News managed to rush into the Epsom EE phone store and claims its Bar. Obviously we’ll be accused of nit-picking but for some reason best known to itself, when EE sent us the code to claim our ‘free’ unit, it cost us 35 pence to receive that SMS [text]. But the biggest disappointment turned out to be that the Bar won’t charge our loan Motorola Moto G. However, it has no problems with our BlackBerry Q5. Worked a treat. Continue reading

ARM_Logo_hires Funny – ARM holdings looks good to us

Maybe Bernstein hasn’t heard of the IoT, then?

Cambridge based microchip designer, ARM, has come in for a bit of stick recently. Apparently a respected market analyst, Bernstein, has decided that the bottom has dropped out of smartphones. So this news affected both ARM and iconic device maker – Apple. This is intriguing because we can bet our bottom dollar that Bernstein never realised that ARM was founded as a result of co-operation between Acorn (the UK home computer maker) and Apple. Anyway, the good news is that there are plenty of positive signs for ARM. For starters, Xiaomi – the Chinese smartphone manufacturer enjoying major success in India, is a good ARM customer. And recently, Hong King based FIH Mobile (which makes the Xiaomi smartphones) forecast that its own profit will more than double. In the meantime, ARM has show that it knows the way things are going in the mobile world and is behind wearable technology as well as the IoT [Internet of Things] which we all used to known as M2M [Machine-to-Machine] technology. Continue reading

pesky 'invert' option is left middle Invert colours setting screws Android screen appearance

No need for a new Motorola handset display

Wow. Close call. Our loan Motorola Moto G handset suddenly developed a massive usability fault. The smartphone became almost impossible to use because the screen’s background colour had mysteriously changed outright from black to white. So it was nigh [nearly] impossible to see what was happening on the smartphone’s screen. Here at GoMo Towers, we tried all the usual common tricks to re-stetup the handset to become in functional again. We’d almost given up hope until we finally spotted that there is an option under General Settings menu which can be changed. Called invert colours. Continue reading

Outlook_screen Microsoft to end Outlook Andriod app support pre ICS/4.0

Beast of Redmond slips back into its old ways

It seems that Microsoft is planning to end support for the old version of its Outlook app for Android on handsets which cannot run Android 4.0 (Ice Cream Sandwich) or above. This is due to happen on on July 31st [2015]. So it’s a jolly good idea for consumers to ensure that their Android handsets are running Version 1.2.23 of the Outlook which is the very latest version of the app that appeared on June 25th [2015]. Download it from here. Versions installed before January 29th [2015] (when it also introduced Outlook for iOS) will shortly become defunct, therefore. This doesn’t leave owners of older Android handsets high and dry, however. There are ways around the problem, of course. However, its is indicative of Redmond based Microsoft’s attitude to customers who can’t be bothered to update their hardware. Much like those still running Windows XP on perfectly good PCs. Continue reading

music festival feature Glasto goers are able to get ‘free’ Power Bar early

Just text Festival to 3650 and get one early

There’s nothing like a good story to flush out the real truth. As we said in our original story ‘Glasto fans have no chance of a free EE charger‘, ”We’re sure that EE has, in fact, got a great counter to our allegations.” Indeed, the company has a really good one. Anyone attending the UK’s Glastonbury music festival has actually been able to obtain their ‘free Power Bar’ from June 18th [2015]. So in plenty of time for the June 24th [2015] start of this event. If you are wondering what a Power Bar is, well it’s effectively a portable mobile charger. And EE customers going to the event were advised to text “Festival” to 3650 from the 15th June [2015]. But you had to register your mobile phone as attending for this to work. Continue reading