Customer numbers & data usage up at 3UK

Three UK delivers operating profit of £123m for Q1-Q2 2014

3 phones now work underground - dyson

Growth in customer numbers plus growth in data usage per customer helped Three UK [3UK] deliver operating profits of £123 million for Q1-Q2 2014. This compares to £86 million in Q1-Q2 2013 and £121 million in Q3-Q4 2013. A number of industry-leading initiatives have helped to drive these improvements in profitability including one of GoMo News‘ favourites – Three inTouch which offers VoWifi (Voice over Wi-fi) which officially launched this week [July 2014]. Plus 3UK offers new contract handset and SIM-Only plans which  include unlimited free 0800 [freefone] numbers. Plus the company has attractive roaming deals, too.

Dave Dyson, 3UK’s CEO, commented, “Our Three inTouch App extends our network to areas where conventional mobile phone networks cannot reach like in the London Underground.”

Average data usage per customer at 3UK remained significantly higher than the industry average and stood at 2.6GB per customer per month in June [2014].

That compares to 1.8GB and 2.2GB in June 2013 and December 2013 respectively.

In June [2014], Three UK extended its roaming initiative to include France and four other new countries.

This increased the number of countries to 16 where customers can use their UK allowance for data, calls and text at no extra cost while overseas.

Dave Dyson, argued, “We have delivered a huge amount in a short space of time and I am particularly proud of the positive improvements we have continued to make to our customers experience.”

3UK’s CFO, Richard Woodward, added, “We have achieved sustained and profitable growth while introducing new tools and plans to help make mobile better for customers.”

About Tony Dennis

Tony is currently Editor of GoMobile News. He's a veteran telecoms journalist who has previously worked for major printed and online titles. Follow him on Twitter @GoMoTweet.
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