Infobip extends two-waySMS messaging coverage to 40 Countries

National numbers and short codes available to engage billions of mobile users across global markets including USA, Brazil, China, Russia and South Africa

Press release

August 21st 2014. Mobile messaging and payments provider Infobip has announced that it has extended its two-way SMS messaging coverage to 40 countries, including the USA, Brazil, China, India, Russia, South Africa and Mexico. Infobip customers now have access to one of the largest two-way SMS coverage sets in the world, as supported by a single technical provider. Two-way SMS messaging enables online businesses, service providers, application developers, and marketing agencies to unlock the full potential of instant, time-sensitive mobile consumer interaction.

Two-way SMS can help businesses create a dialogue with customers, drive sales and even manage something as straightforward as appointment booking.

For every country covered, Infobip can provide national numbers [or short codes] for receiving inbound SMS messages.

Infobip also provides comprehensive front end management, reporting tools and high-quality performance and delivery over its proprietary platform, which processes over 1.5 billion SMS messages monthly.

Connecting to Infobip’s infrastructure takes no time at all. It can be accessed over an SMS API, or through user-friendly web applications with campaign management features.

“The value and potential for two-way SMS has been demonstrated by the wide range of businesses now implementing it,” says Silvio Kutic, Infobip’s CEO.

Kutic continues, “Our two-way SMS service has already been used for global reservations systems, CRM and customer service platforms and extended 2-factor authentication.

“In each of these cases businesses have improved reach and the level of customer interaction”

He added, “Delivering a two-way SMS service is about much more than obtaining a mobile number to receive SMS.”

“Infobip also delivers technical expertise and consultancy, providing 24/7 technical support.”

“We offer global and local support through our worldwide offices and we have close relationships with the mobile operators in those markets.”

“Local presence enables us to leverage our local market knowledge, such as how businesses should address the different telecoms regulations that vary from country to country,” Kutic concluded.

Infobip serves mobile operators, OTTs, brands, banks, social networks, and aggregators through 29 offices on six continents.

Its in-house solutions create a state-of-the-art mobile services ecosystem and change the way people and businesses interact.

The company’s unique mix of messaging, push notifications, and carrier billing technologies lets you reach mobile users in 190 countries.

About Infobip

Infobip is a global provider of mobile messaging and payments, serving over 120.000 business clients through 29 offices on 6 continents. All its solutions are fully in-house developed, creating a state-of-the-art mobile services ecosystem that moves barriers and is changing the way people and businesses interact in the mobile space. Its unique mix of messaging, push notifications, USSD and carrier billing technologies lets you reach mobile users in over 190 countries worldwide. The company serves and partners with the majority of the leading mobile operators, OTTs, brands, banks, social networks, and aggregators.

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